Welcome to AquaShield Manufacturing Sdn Bhd. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website, placing orders, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
2. Products and Services
Product Information
We strive to provide accurate product descriptions and specifications. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
Pricing
All prices are listed in Malaysian Ringgit (RM) and are subject to change without notice. Prices do not include applicable taxes, shipping, or installation costs unless otherwise specified.
Product Availability
We make reasonable efforts to maintain product availability. However, we reserve the right to discontinue products or limit quantities without prior notice.
3. Orders and Payment
Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Order confirmation does not guarantee acceptance.
Payment Terms
- Payment is due upon order placement unless credit terms have been arranged
- We accept bank transfers, credit cards, and approved payment methods
- For custom orders, a 50% deposit may be required
- Full payment is required before shipment unless otherwise agreed
4. Shipping and Delivery
Shipping costs and delivery times vary based on location and order size. Risk of loss transfers to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.
5. Warranty and Returns
Product Warranty
Our products are covered by a manufacturer's warranty as specified in product documentation. Warranty periods vary by product line (typically 4-10 years).
Return Policy
- Standard products may be returned within 30 days in unused, original condition
- Custom-manufactured products are non-returnable unless defective
- Returns require prior authorization and may be subject to restocking fees
- Shipping costs for returns are the responsibility of the customer
6. Limitation of Liability
To the maximum extent permitted by law, AquaShield Manufacturing shall not be liable for:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or business opportunities
- Damages exceeding the amount paid for the product
- Damages resulting from improper installation or use
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of AquaShield Manufacturing and protected by copyright and trademark laws. Unauthorized use is prohibited.
8. Custom Orders
Custom-designed products require:
- Written specifications and approval before production
- Advance deposit payment
- Extended lead times (typically 3-6 weeks)
- Final approval before shipment
Custom orders are non-cancellable once production begins.
9. Installation Services
If installation services are provided, they are subject to separate terms and conditions. Installation is performed by qualified technicians, but we are not responsible for pre-existing system conditions or compatibility issues.
10. Governing Law
These Terms of Service are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Kuala Lumpur, Malaysia.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.
12. Contact Information
For questions about these Terms of Service, please contact:
AquaShield Manufacturing Sdn Bhd
Unit 12-A, Jalan Industri 4/7
Taman Perindustrian Puchong
47100 Puchong, Selangor, Malaysia
Phone: +60 61 2147 9644
Email: contact@qedocuzuhec.site